Privacy Policy and Terms of Service

PRIVACY POLICY

Last updated: July 2024.

  1. Introduction

MedMentorPro (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.MedmentorPro.com or use our services.

  1. Information We Collect

a) Personal Information:

  • Name
  • Email address
  • Phone number
  • Medical school information
  • Professional credentials
  • Payment information
  1. How We Collect Information

a) Direct collection: When you register, book a session, or communicate with us.
b) Automatic collection: Through cookies and similar technologies when you use our website.

  1. Use of Your Information

We use your information to:
a) Facilitate mentorship sessions
b) Process payments
c) Improve our services
d) Communicate with you
e) Comply with legal obligations

  1. Sharing of Your Information

We may share your information with:
a) Mentors, solely for the purpose of facilitating sessions
b) Service providers (e.g., payment processors)
c) Legal authorities when required by law

  1. Data Security

We implement reasonable security measures to protect your information.

  1. Your Rights

Depending on your location, you may have the right to: a) Access your personal information b) Correct inaccurate information c) Delete your information d) Object to certain processing of your information

  1. Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect information from children.

  1. Changes to This Privacy Policy

We may update this policy from time to time. We will notify you of any changes by posting the new policy on this page.

  1. Contact Us

If you have any questions about this Privacy Policy, please contact us at contact@medmentorpro.com.

TERMS OF SERVICE

Last updated: July 2024.

  1. Acceptance of Terms

By accessing or using MedMentorPro, you agree to be bound by these Terms of Service.

  1. Description of Service

MedMentorPro facilitates 1-on-1 conversations between medical graduates and attending physicians/residents in the United States for a fee.

  1. User Registration

a) You must register to use our services. b) You agree to provide accurate and complete information. c) You are responsible for maintaining the confidentiality of your account.

  1. User Conduct

You agree not to: a) Violate any laws or regulations b) Infringe on intellectual property rights c) Harass, abuse, or harm another person d) Impersonate or misrepresent your affiliation with any person or entity e) Interfere with or disrupt the services

  1. Content

a) You retain ownership of any content you submit. b) You grant us a license to use, store, and share the content you submit in connection with the service.

  1. Mentorship Sessions

a) Sessions are for informational purposes only and do not constitute medical advice, diagnosis, or treatment. b) Mentors are independent contractors, not employees of MedMentorPro. c) We do not guarantee the quality or accuracy of information provided in sessions.

  1. Payments and Refunds

a) Fees are payable in advance of sessions. b) Refunds may be issued at our discretion for cancelled or unsatisfactory sessions.

  1. Intellectual Property

The MedMentorPro name, logo, and all related content are our intellectual property and may not be used without permission.

  1. Disclaimer of Warranties

The service is provided “as is” without any warranties, express or implied.

  1. Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages.

  1. Indemnification

You agree to indemnify and hold us harmless from any claims arising out of your use of the service or violation of these terms.

  1. Governing Law and Jurisdiction

These terms shall be governed by the laws of US. Any disputes shall be resolved in the courts of law.

  1. Changes to Terms

We may modify these terms at any time. Your continued use of the service constitutes acceptance of the modified terms.

  1. Termination

We reserve the right to terminate or suspend your account at our sole discretion, without notice, for conduct that we believe violates these terms or is harmful to other users, us, or third parties, or for any other reason.

  1. Contact Information

For any questions about these Terms of Service, please contact us at contact@medmentorpro.com.